Frequently Asked Questions

No need to worry, a running toilet is usually a simple fix. The three most common causes are a broken or a dirty flapper, too long or too short of a chain between the flush lever and the flapper or a float that is out of position. Each of these issues can cause water to continuously flow into the bowl, leading to higher water bills and unnecessary waste. If left unchecked, a running toilet can also strain the toilet’s components, potentially causing more costly repairs in the future. Addressing these minor issues early can save time and money. If you’re unsure of how to fix it, calling the professional plumbers at Metro Plumbing and Drain Cleaning is always a safe bet.

A sudden drop in water pressure can be frustrating. It often points to an underlying issue. One common cause is a failing pressure regulator, a device that controls the pressure of water flowing into your home. When the regulator malfunctions, you may notice a sudden decrease in water flow from your faucets and showerheads. Call Metro Plumbing and Drain Cleaning to have this fixed.

Running out of hot water can be due to several factors. The most common cause is excessive demand, where multiple showers, appliances, or taps are using hot water at once. Other causes include sediment buildup in the water heater tank, a broken dip tube, or simply an aging water heater nearing the end of its lifespan. Regular maintenance, such as flushing the water heater tank to remove sediment can also help your heater run more efficiently and extend its lifespan. If you frequently run out of hot water, it may be time to consider upgrading to a new, larger, or tankless water heater. Feel free to reach out to Metro Plumbing and Drain Cleaning for a quote on a new water heater.

Yes, there is a significant difference between hard water and soft water, largely in terms of mineral content.

Hard water is rich in minerals, particularly calcium and magnesium, which can leave behind a residue on dishes, clothes, and plumbing fixtures. Over time, hard water can also lead to buildup in pipes, reducing water flow and damaging appliances.

Soft water, on the other hand, has been treated to remove these minerals. While it feels smoother on the skin and hair, it may have a slightly salty taste if softened using sodium-based systems. Softening water can prolong the life of your plumbing and appliances, especially in areas with very hard water.

If you need to replace your current system or add a softener, call Metro Plumbing and Drain Cleaning for an estimate for a new water softener system.

In the event of a major water leak, your first priority should be to shut off the water supply to your home to prevent further damage. Most homes have a main shut-off valve located near the water meter. Once the water is off, call the professional plumbers at Metro Plumbing and Drain Cleaning immediately to access the damage and preform needed plumbing repairs.

A burst pipe or a significant leak can lead to costly water damage if not handled quickly. Water can warp floors, damage walls, and create an environment conductive to mold growth, so acting fast is essential. Having a plumber inspect your pipes regularly can help prevent major leaks before they occur.

Setting up a yearly maintenance inspection of your homes plumbing system is essential to helping avoid costly water leaks or back-ups.

While chemical drain cleaners may seem like a quick fix, they can be dangerous to your health and as well as the plumbing in your home. These cleaners often release toxic fumes that can irritate the skin, eyes, and respiratory system. In more serious cases, exposure to the fumes can cause long term health issues.

In addition to health risks, these cleaners can damage your pipes, especially if used frequently or on older plumbing systems. The harsh chemicals can erode pipes over time, leading to leaks or the need for costly repairs. It is often safer and more effective to use a drain snake or call one of the professional plumbers at Metro Plumbing and Drain Cleaning to help clean out the clog. Metro Plumbing also recommends setting up yearly service to avoid clogged pipes, messy back-ups and keep your homes plumbing functioning properly.

Loud rumbling noises from your water heater are usually a sign of sediment buildup at the bottom of the tank. Over time, minerals in the water settle and harden inside the tank, trapping pockets of water underneath. When the water heats up, these pockets boil, causing a rumbling sound.

Ignoring this issue can lead to reduced efficiency and even overheating of the water heater. Regular maintenance, such as flushing the tank to remove sediment, can help prevent this problem. If your water heater is older, it may also be time to consider replacing it before more issues arise, such as a burst water heater. Before that happens, call Metro Plumbing and Drain Cleaning is able to provide a quote for instillation of a new unit.

Garbage disposals are handy, but they are not designed to handle everything. Avoid putting items like coffee grounds, meat, bones, grease, fruit pits, eggshells, fibrous vegetables (such as celery or corn husks), potato peels, onions, pasta, and rice into the disposal.

To keep your disposal working smoothly, only dispose of small amounts of soft food waste. Always run cold water while the disposal is in use to help flush debris through the pipes and prevent buildup.